Courtney Ficken

Branch Manager

NMLS ID 1172565
Office Phone: phone icon

804-897-1122

Cell Phone: phone icon

804-615-9795

Licensed in: Virginia (MLO-19763VA)
To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
Send Courtney a Message

    For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

    Office Phone: phone icon

    804-897-1122

    Cell Phone: phone icon

    804-615-9795

    Licensed in: Virginia (MLO-19763VA)
    To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
    Send Courtney a Message

      For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

      About Courtney:

      As a Mortgage Professional with First Home Mortgage, Courtney is dedicated to providing you with superior service. Her responsiveness and expertise allow her to offer a variety of financing options that could save you money over the life of your loan. She understands the importance of prioritizing the needs of others and is willing to go the extra mile to ensure her clients are completely satisfied.

      Purchasing a home is the American dream. Right from the start, Courtney will work with you to assess and understand both your short-term and long-term financial goals. She will customize and explain your various financing options, some of which you may not have considered. With in-house processing and underwriting, she is able to streamline the loan process and respond quickly when unique circumstances present themselves. She believes that closing on time is the expectation, NOT an exception. That philosophy resonates from your application through your closing date.

      Originally from Northern VA, Courtney has lived in the Glen Allen area since 2003. She is a graduate of the University of Richmond, a former NCAA Division 1 College Athlete, and a member of the UR Athletic Hall of Fame. In her spare time, she enjoys participating in various sporting activities, traveling, and spending quality time with her friends and family.

      Testimonials For Courtney

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      I had a great experience working with Courtney to buy my first home. She is knowledgeable, straightforward, and responsive, and was very patient in guiding me through the lending process. I would highly recommend her to anyone who’s considering buying a home.

      Adrienne E Richmond, VA

      Courtney and the First Home team were amazing! They helped us out so much with buying our home. We had no idea about the home buying process but Courtney and her team made the process super easy.

      Madeline Goochland, VA

      Courtney was very helpful. As a first time home buyer, I had tons of questions, and she was quick answering all of them. Courtney gave us an option for the mortgage that no other lender suggested, and we are happy with her services.

      Marina Escámez Ballesta Henrico, VA

      Courtney was incredibly helpful throughout the entire process, she kept us up to date at every moment and was able to modify the loan to better fit our needs. The final closing documents she sent over were accurate and concise, saving us from loads of redundant paperwork. Her communication was honest and direct. I would recommend working with her to anyone in the home buying process.

      Thomas Richmond, VA

      Working with Courtney was great because she was patient with our busy schedule and helped us with all the mini questions we had. We appreciate her hard work and helping us with our needs of finding our first home.

      Maryjane Richmond, VA

      Courtney was incredibly helpful and made the experience as easy as possible. She was aSingle Familyilable 24/7 and gave thorough answers to make sure I understood each detail.

      Richmond, VA

      Courtney was personable, contemperaneous, and knowledgeable! She was able to help me with EVERYTHING – from insurance questions to inspection advice. I am genuinely grateful that Spencer and I were lucky enough to work with her, and will definitely work with her in the future.

      Henrico, VA

      Courtney was amazing through the whole process! She always kept me updated, and explained where we were at in the moment, and what was about to come next. She is extremely knowledgeable, and just a pleasure to work with! She made it so easy!

      Richmond, VA

      Courtney Crawford Ficken was amazing to work with! From the moment we started with First Home Mortgage, she went above and beyond to help with our every need from beginning to end. This was honestly the best experience we’ve ever had working with someone in customer service. Courtney is very knowledgeable in her work, and very dedicated to her clients. I had to email questions to her at odd times in the evening or on weekends sometimes, expecting an answer during normal business hours. To my surprise she would always immediately answer those emails. She made my husband and myself feel as if we were her ONLY clients, she made us feel special. I believe she makes all her clients feel the same way. Courtney Crawford Ficken will always be highly recommended by us. Thank You Courtney for your time, patience, experience, and kindness. We can’t thank you enough!! And, Thank You First Home Mortgage for employing such wonderful people! It was a pleasure working with you!

      Hopewell, VA

      Courtney is amazing. She is so punctual, hard working, intelligent and flexible. We were moving in a very short period of time. We were already working with a lender, but our realtor recommended talking with Courtney to see if she could assist us as well. She not only gave us an amazing deal, but she worked with us at later hours that fit in our schedule, and was so nice, personable, and able to explain everything to us in a way we could understand better. She never seemed rushed and always answered our calls -which were regular because we had a lot of questions! Because of her we are living in our dream home comfortably!! I have recommended (and will continue to recommend) Courtney to ANYONE who is looking for a home/mortgage. She has continued to answer some questions for us even after living in our new home for several months. You will NOT be disappointed with her work, I promise that!

      Richmond, VA