Courtney Ficken

Branch Manager

NMLS ID 1172565
Office Phone: phone icon

804-897-1122

Cell Phone: phone icon

804-615-9795

Licensed in: Virginia (MLO-19763VA)
To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
Send Courtney a Message

    For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

    Office Phone: phone icon

    804-897-1122

    Cell Phone: phone icon

    804-615-9795

    Licensed in: Virginia (MLO-19763VA)
    To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
    Send Courtney a Message

      For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

      About Courtney:

      As a Mortgage Professional with First Home Mortgage, Courtney is dedicated to providing you with superior service. Her responsiveness and expertise allow her to offer a variety of financing options that could save you money over the life of your loan. She understands the importance of prioritizing the needs of others and is willing to go the extra mile to ensure her clients are completely satisfied.

      Purchasing a home is the American dream. Right from the start, Courtney will work with you to assess and understand both your short-term and long-term financial goals. She will customize and explain your various financing options, some of which you may not have considered. With in-house processing and underwriting, she is able to streamline the loan process and respond quickly when unique circumstances present themselves. She believes that closing on time is the expectation, NOT an exception. That philosophy resonates from your application through your closing date.

      Originally from Northern VA, Courtney has lived in the Glen Allen area since 2003. She is a graduate of the University of Richmond, a former NCAA Division 1 College Athlete, and a member of the UR Athletic Hall of Fame. In her spare time, she enjoys participating in various sporting activities, traveling, and spending quality time with her friends and family.

      Testimonials For Courtney

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      Courtney is very knowledgeable and very comfortable to work with. She explained the process of financing our purchase very well and patiently answered every question we had. She was extremely responsive the whole time from pre-approval to closing.

      Mikhail P Midlothian, VA

      Courtney went above and beyond helping me get to closing, even with my constant questions she took time and explained the process step by step I couldn’t be happier to have had her in my corner. She made the entire experience eaiser.

      Stephanie McRae Smithfield, VA

      We couldn’t have worked with someone more kind, patient and knowledgeable as well as getting us a rate that was so low that no other company could compete! We love Courtney and will 100% be using her again!!!

      Bruce p

      Courtney and her team went out of their way to make things simple and to find us the best deal possible! We’ve been working with her for years and she has always been quick to respond and there when we needed her. Thanks, Courtney!

      Nicole R Midlothian, VA

      Courtney is amazing! We really enjoyed working with her, especially as first time buyers. From our first meeting with her, she was kind, knowledgeable, and had no problems answering any questions we had. She kept us up to date during the entire process, and openly discussed our options with us. We highly recommend her, and would work with her again in the future.

      Stephen & Jordyn C. Chesterfield, VA

      Courtney and the whole team are great! They take the time to walk through options with you and explain what everything means in terms you can understand. I have used them multiple times and would again!

      Mason Esmont, VA

      Mrs. Ficken was amazing. She was very thorough and helped us during every step of the process. We learned a lot from her thoughtful and articulate explanations. We feel very fortunate to have been able to work with such a kind person.

      Will Henrico, VA

      Courtney was personable, contemperaneous, and knowledgeable! She was able to help me with EVERYTHING – from insurance questions to inspection advice. I am genuinely grateful that Spencer and I were lucky enough to work with her, and will definitely work with her in the future.

      Henrico, VA

      Courtney was incredibly informative and helpful throughout the entire process. She made herself available any time we had questions or concerns. Courtney has great expertise in her business, while also possessing a strong grasp on how to help clients through the loan process. We greatly valued and appreciated her knowledge and assistance!

      Richmond, VA

      Courtney is amazing. She is so punctual, hard working, intelligent and flexible. We were moving in a very short period of time. We were already working with a lender, but our realtor recommended talking with Courtney to see if she could assist us as well. She not only gave us an amazing deal, but she worked with us at later hours that fit in our schedule, and was so nice, personable, and able to explain everything to us in a way we could understand better. She never seemed rushed and always answered our calls -which were regular because we had a lot of questions! Because of her we are living in our dream home comfortably!! I have recommended (and will continue to recommend) Courtney to ANYONE who is looking for a home/mortgage. She has continued to answer some questions for us even after living in our new home for several months. You will NOT be disappointed with her work, I promise that!

      Richmond, VA
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