Courtney Ficken

Branch Manager

NMLS ID 1172565
Office Phone: phone icon

804-897-1122

Cell Phone: phone icon

804-615-9795

Licensed in: Virginia (MLO-19763VA)
To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
Send Courtney a Message

    For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

    Office Phone: phone icon

    804-897-1122

    Cell Phone: phone icon

    804-615-9795

    Licensed in: Virginia (MLO-19763VA)
    To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
    Send Courtney a Message

      For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

      About Courtney:

      As a Mortgage Professional with First Home Mortgage, Courtney is dedicated to providing you with superior service. Her responsiveness and expertise allow her to offer a variety of financing options that could save you money over the life of your loan. She understands the importance of prioritizing the needs of others and is willing to go the extra mile to ensure her clients are completely satisfied.

      Purchasing a home is the American dream. Right from the start, Courtney will work with you to assess and understand both your short-term and long-term financial goals. She will customize and explain your various financing options, some of which you may not have considered. With in-house processing and underwriting, she is able to streamline the loan process and respond quickly when unique circumstances present themselves. She believes that closing on time is the expectation, NOT an exception. That philosophy resonates from your application through your closing date.

      Originally from Northern VA, Courtney has lived in the Glen Allen area since 2003. She is a graduate of the University of Richmond, a former NCAA Division 1 College Athlete, and a member of the UR Athletic Hall of Fame. In her spare time, she enjoys participating in various sporting activities, traveling, and spending quality time with her friends and family.

      Testimonials For Courtney

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      “Thank to Courtney for being so wonderful and gracious to me during the entire process!” “Thank you from the bottom of my heart for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all of you!” “You will always be my go-to!”

      Mukesh Chester, VA

      From the moment we first reached out to you, we knew we’d placed the right bet on the right partner because that’s truly what it felt like—a partnership. We always felt like Courtney and the team at First Home Mortgage had our backs, and no matter how obscure the question or random the ask, you all always delivered. Courtney’s responsiveness to questions on weekends, late nights and early mornings was second-to-none. And most importantly, everything went through on time and with no surprises. First Home Mortgage was one of the best decisions we made in buying our home, and I wouldn’t want to work with anyone else. We’re very excited about our new home! Hopefully, we won’t need to buy/sell for awhile, but when we do, we know who we’ll be reaching out to.

      Taylor Richmond, VA

      Courtney made herself available whenever needed and helped me answer questions as a first time home buyer, was very encouraging and got us a quick close!! 100% made our home buying process easier.

      Jaime Glen Allen, VA

      Working with Courtney was a pleasure and put us at ease during a stressful process. She was available when we needed her and proactive with communications to keep us informed during the entire process.

      Charles Midlothian, VA

      Courtney was incredibly helpful and made the experience as easy as possible. She was aSingle Familyilable 24/7 and gave thorough answers to make sure I understood each detail.

      Richmond, VA

      Courtney was personable, contemperaneous, and knowledgeable! She was able to help me with EVERYTHING – from insurance questions to inspection advice. I am genuinely grateful that Spencer and I were lucky enough to work with her, and will definitely work with her in the future.

      Henrico, VA

      Courtney was amazing through the whole process! She always kept me updated, and explained where we were at in the moment, and what was about to come next. She is extremely knowledgeable, and just a pleasure to work with! She made it so easy!

      Richmond, VA

      Courtney Crawford Ficken was amazing to work with! From the moment we started with First Home Mortgage, she went above and beyond to help with our every need from beginning to end. This was honestly the best experience we’ve ever had working with someone in customer service. Courtney is very knowledgeable in her work, and very dedicated to her clients. I had to email questions to her at odd times in the evening or on weekends sometimes, expecting an answer during normal business hours. To my surprise she would always immediately answer those emails. She made my husband and myself feel as if we were her ONLY clients, she made us feel special. I believe she makes all her clients feel the same way. Courtney Crawford Ficken will always be highly recommended by us. Thank You Courtney for your time, patience, experience, and kindness. We can’t thank you enough!! And, Thank You First Home Mortgage for employing such wonderful people! It was a pleasure working with you!

      Hopewell, VA

      Courtney was incredibly informative and helpful throughout the entire process. She made herself available any time we had questions or concerns. Courtney has great expertise in her business, while also possessing a strong grasp on how to help clients through the loan process. We greatly valued and appreciated her knowledge and assistance!

      Richmond, VA

      Courtney is very knowledgeable of the loan process and helped us with finding the best options for us. She answered our questions promptly even at night and on weekends.

      Midlothian, VA