Courtney Ficken

Branch Manager

NMLS ID 1172565
Office Phone: phone icon

804-897-1122

Cell Phone: phone icon

804-615-9795

Licensed in: Virginia (MLO-19763VA)
To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
Send Courtney a Message

    For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

    Office Phone: phone icon

    804-897-1122

    Cell Phone: phone icon

    804-615-9795

    Licensed in: Virginia (MLO-19763VA)
    To verify licenses, please visit www.nmlsconsumeraccess.org and enter the NMLS ID.
    Send Courtney a Message

      For security purposes, please do not disclose any confidential or sensitive information in the form fields. You can contact me by filling out the information on this page. Please be sure to fill in all fields to ensure a proper response.

      About Courtney:

      As a Mortgage Professional with First Home Mortgage, Courtney is dedicated to providing you with superior service. Her responsiveness and expertise allow her to offer a variety of financing options that could save you money over the life of your loan. She understands the importance of prioritizing the needs of others and is willing to go the extra mile to ensure her clients are completely satisfied.

      Purchasing a home is the American dream. Right from the start, Courtney will work with you to assess and understand both your short-term and long-term financial goals. She will customize and explain your various financing options, some of which you may not have considered. With in-house processing and underwriting, she is able to streamline the loan process and respond quickly when unique circumstances present themselves. She believes that closing on time is the expectation, NOT an exception. That philosophy resonates from your application through your closing date.

      Originally from Northern VA, Courtney has lived in the Glen Allen area since 2003. She is a graduate of the University of Richmond, a former NCAA Division 1 College Athlete, and a member of the UR Athletic Hall of Fame. In her spare time, she enjoys participating in various sporting activities, traveling, and spending quality time with her friends and family.

      Testimonials For Courtney

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      Courtney is very knowledgeable and very comfortable to work with. She explained the process of financing our purchase very well and patiently answered every question we had. She was extremely responsive the whole time from pre-approval to closing.

      Mikhail P Midlothian, VA

      Courtney went above and beyond helping me get to closing, even with my constant questions she took time and explained the process step by step I couldn’t be happier to have had her in my corner. She made the entire experience eaiser.

      Stephanie McRae Smithfield, VA

      We couldn’t have worked with someone more kind, patient and knowledgeable as well as getting us a rate that was so low that no other company could compete! We love Courtney and will 100% be using her again!!!

      Bruce p

      Courtney and her team went out of their way to make things simple and to find us the best deal possible! We’ve been working with her for years and she has always been quick to respond and there when we needed her. Thanks, Courtney!

      Nicole R Midlothian, VA

      Courtney is amazing! We really enjoyed working with her, especially as first time buyers. From our first meeting with her, she was kind, knowledgeable, and had no problems answering any questions we had. She kept us up to date during the entire process, and openly discussed our options with us. We highly recommend her, and would work with her again in the future.

      Stephen & Jordyn C. Chesterfield, VA

      Courtney and the whole team are great! They take the time to walk through options with you and explain what everything means in terms you can understand. I have used them multiple times and would again!

      Mason Esmont, VA

      Mrs. Ficken was amazing. She was very thorough and helped us during every step of the process. We learned a lot from her thoughtful and articulate explanations. We feel very fortunate to have been able to work with such a kind person.

      Will Henrico, VA

      Courtney and the First Home team were amazing! They helped us out so much with buying our home. We had no idea about the home buying process but Courtney and her team made the process super easy.

      Madeline Goochland, VA

      From the moment we first reached out to you, we knew we’d placed the right bet on the right partner because that’s truly what it felt like—a partnership. We always felt like Courtney and the team at First Home Mortgage had our backs, and no matter how obscure the question or random the ask, you all always delivered. Courtney’s responsiveness to questions on weekends, late nights and early mornings was second-to-none. And most importantly, everything went through on time and with no surprises. First Home Mortgage was one of the best decisions we made in buying our home, and I wouldn’t want to work with anyone else. We’re very excited about our new home! Hopefully, we won’t need to buy/sell for awhile, but when we do, we know who we’ll be reaching out to.

      Taylor Richmond, VA

      Courtney was personable, contemperaneous, and knowledgeable! She was able to help me with EVERYTHING – from insurance questions to inspection advice. I am genuinely grateful that Spencer and I were lucky enough to work with her, and will definitely work with her in the future.

      Henrico, VA
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